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Built for the Monument & Funeral Industry
Monument Service Group connects your business to an operations layer that installs, delivers and cares for monuments nationwide — so you can focus on sales, design and families while we manage the fieldwork.
Funeral homes & showrooms
Offer full-service monuments without hiring your own installation crews. MSG handles scheduling, cemetery rules and execution, while you remain the family’s primary contact.
Online & marketplace sellers
Amazon, Etsy, e-commerce and drop-shipped monuments often leave families alone at the cemetery. MSG plugs into your checkout or post-sale flow as the installation and service partner.
Independent dealers & engravers
Use MSG where your crews are overloaded or outside your main territory. We install under your name, with shared photo documentation and standard operating procedures.
Cemeteries & religious organizations
Add a trusted third-party installer and cleaning provider for your grounds — with clear liability, insurance and respect for every tradition and rule set.
One Operations Partner. Multiple Revenue Streams.
MSG creates an operations and care layer around your monument sales — combining installation, delivery, cleaning, beautification, permit support and 3D design into one partner network.
Nationwide Delivery & Last-Mile Logistics
Freight, white-glove and cemetery-direct delivery for granite and bronze — with liftgate, insurance and clear responsibility for damage along the way.
LTL & white-glove options
From warehouse to cemetery or showroom, including liftgate and 2-man delivery where needed.
Insured & documented
Every shipment is covered, with photos at handoff so you know exactly how the stone arrived.
Typical delivery ranges: $180–$1,900 depending on distance, weight and service level.
Certified Monument Installation Network
Flat markers, bevels, slants, uprights, benches and bronze plaques — installed to cemetery-compliant standards with foundations, leveling and photo proof.
White-label installation
Crews represent your brand on site. MSG stays invisible to the family unless you choose otherwise.
Foundations & structural work
Concrete pads, bases, anchoring and re-installation for sinking or leaning monuments.
Typical installation ranges: $700–$3,500 depending on type, size and foundation.
Cleaning, Restoration & Subscription Care
Turn one-time monument sales into long-term relationships with families through annual cleaning, leveling checks, flowers and beautification managed by MSG.
Bronze, granite & plot care
Cleaning, rust and patina care, mold treatment, grass trimming and light restoration around the plot.
Subscription plans (Basic, Standard, Gold)
From 1 visit per year with photos to 6 visits with flowers, cleaning and small repairs — recurring revenue for you, recurring care for families.
Typical care subscriptions: $19–$79/month depending on visit count and services.
MSG plugs into your existing sales and CRM flow as a service layer — from the moment a family orders a monument to the final photo report and optional cleaning subscription.
01
Partner submits work order
Your team or your software sends MSG the cemetery name, plot, monument specs and preferred timelines. We confirm rules, access and permit requirements with the cemetery.
02
Scheduling & certified installation
MSG coordinates installers, equipment and foundations as needed. Crews install under your brand, following SOPs for safety, respect and alignment inside each section.
03
Photo report & closing the loop
Before/after photos, basic notes, and any red-flags are uploaded back to your CRM or sent to your team. You update the family, request reviews and close the order.
Turn every monument into a long-term relationship.
Most families only buy one monument in their lifetime — but they will care about that place for decades. MSG helps you stay present in that story with cleaning, upgrades and improvements that feel natural, not pushy.
No need to hire, train or manage your own field crews in every state.
Clear separation: you own the brand and the relationship, MSG owns the logistics.
New revenue from cleaning, flowers, add-ons and 3D design without extra overhead.
core revenue blocks per family
(installation, care, upgrades)
0
years of potential LTV
from one plot under subscription
0
+% to monument margin
when services are bundled through MSG
B2B & Partner FAQ
Practical answers for funeral homes, dealers, online sellers and cemeteries considering Monument Service Group as their installation and service partner.
Do you compete with our brand or sell monuments directly?
No. Monument Service Group is designed as an operations and service layer, not a competing retail brand. We work under your name as a neutral white-label partner for installation, delivery, cleaning and monument care, so you maintain the full customer relationship.
How does pricing and commission work for partners?
We provide a clear national price list with ranges for delivery, foundations, installation, cleaning and add-ons. For partners, we can structure wholesale rates or a commission model where you earn 10–20% on services sold through your channel. Exact terms depend on volume and service mix in your region.
How do you handle cemetery rules, permits and liability?
MSG operates as a “permit hero” for your teams. We confirm cemetery rules, prepare or assist with paperwork when needed and use insured, trained crews who follow cemetery-compliant standards. This reduces risk for your brand and keeps installations aligned with local regulations.
Can MSG integrate with our CRM or order system?
Yes. At a basic level we can accept standardized work orders by email or portal. For larger partners, we can align with CRM stages (such as HubSpot, Salesforce or similar) so each MSG job has a clear lifecycle: work order in, photos and status out, plus triggers for reviews and upsell campaigns.
What territories can you cover today, and how fast can you expand?
MSG already operates with installers and partners across multiple states and is built to scale via 1099 contractors and local cemetery partners. When you share your locations and volume, we can confirm current coverage and create an expansion plan where needed.
How quickly can we launch a pilot with MSG?
For most partners, a focused pilot in one to three states can be launched in a few weeks once we agree on service scope, pricing structure and communication flow. From there, we refine the process together and roll out to more locations with confidence.
Client Testimonials
“They handled everything with our mother’s monument — delivery, cemetery coordination, installation and photos afterward. We live in another state, so knowing it was set correctly and respectfully meant the world to us.”
Linda M.
“The deep cleaning and leveling completely transformed the family plot. The before-and-after photos were incredible, and now the stone looks like it did when it was first installed. We’re very grateful for the care they showed.”
Emily R.
“We added dates and a portrait to an existing monument through their engraving team. Everything matched perfectly and was done right at the cemetery. Communication was clear from start to finish.”
James P.
“Professional, respectful and organized. Our funeral home uses their installation and cleaning subscriptions. Families appreciate the photo reports, and we appreciate having a partner we can rely on.”
Memorial Care Partner
“Our family can’t visit often, so the cleaning subscription gives us peace of mind. Each visit comes with photos and notes. It truly feels like someone is watching over the place for us.”
