Monument Service Group
Monument Service Group installation crew setting a granite headstone at a cemetery
Who We Are

About Monument Service Group

One nationwide network for monument delivery, installation, permits, cleaning, and ongoing care — done with dignity and proven with photos.

Who We Are

One place to care for a memorial — anywhere in the country

Monument Service Group is a nationwide monument services network. We deliver, install, clean, restore, engrave, and maintain memorials at cemeteries across the United States — coordinating permits, foundations, scheduling, and access so families and partners never have to chase logistics.

We work two ways. For families, we are a single, trusted point of contact to place, care for, and preserve a loved one's monument — even from another state. For funeral homes, cemeteries, dealers, and online retailers, we are an invisible operations layer that delivers and installs under your brand, with clear scopes, pricing, and photo reporting.

Monument Service Group is part of H Memorial Group, working alongside a family of trusted memorial and cemetery brands.

Nationwide

Active service across all 50 states

Fully Insured

Insured, permitted crews

One Network

Delivery to installation to care

Photo Proof

Dated photos on every job

Arslan Hajiyev, founder — master stone cutter who learned the trade at Hajiev Stones in Makhachkala, Dagestan

Arslan Hajiyev

Founder

1960 · Makhachkala, Dagestan

A Legacy of Craftsmanship

Our Founder & Company Story

Our family has made memorials for many years. We began as a small stone shop. The group now holds a family of brands, and each one serves a different part of the memorial market.

Our story starts with Arslan Hajiyev. He ran a monument workshop at the central cemetery in Makhachkala, Dagestan. His work built the base for Hajiev Stones. After the Soviet Union ended, the shop became a private firm.

The same care passed down through the family. It moved with them across borders. It now lives in H Memorial Group — and in Monument Service Group, the delivery, installation, and care arm that brings that craftsmanship to cemeteries nationwide.

We cut every piece from dense, premium granite. Each structure carries a lifetime structural warranty, and we send a 3D preview before work starts.

What We Stand For

Our Values

Family-Owned Legacy

A family business passed down through generations. Trust and craft come first.

Premium Materials

We use dense, premium granite. It holds its color and its strength.

Lifetime Warranty

Every headstone, marker and columbarium ships with a lifetime structural warranty.

3–6 Month Timelines

Most projects take three to six months from order to install.

Who We Serve

Built for families and partners alike

A single place to care for a loved one’s memorial

One place for delivery, installation, permits, cleaning and upkeep — whether you bought online, inherited a stone, or moved away.

  • Installation of monuments bought anywhere.
  • Deep cleaning, restoration and re-leveling for older graves.
  • Annual or seasonal care plans with photos for distant families.
  • Engraving of added dates, names and memorial elements over time.

An invisible operations layer beneath your brand

Funeral homes, dealers, online retailers and cemeteries use MSG to deliver, install and service monuments without building their own crews.

  • White-label delivery, permits and installation with clear scopes and pricing.
  • Photo and status reporting that flows into your CRM or workflow.
  • Optional cleaning, upgrades and subscriptions as added revenue streams.
  • Commission or wholesale models for larger volumes and territories.
H Memorial Group

Part of a family of memorial brands

Trusted by leading memorial and cemetery brands across the country.

Craft & Standards

What thirty years around granite teaches a workshop

Our founder learned the trade at Hajiev Stones in Makhachkala, Dagestan — a region where granite memorial work passes through families, and where a mason is judged by how a monument looks after twenty winters, not on delivery day. That standard came with him, and it still runs through every job we deliver and install.

These are the working rules the shop runs on. They are specific because they come from cutting stone, not from marketing.

Key takeaway

We inspect every granite block before cutting, cut multi-piece monuments from a single lot, sandblast engravings instead of laser-etching, and set every memorial with our own crew — because a monument is judged after twenty winters, not on delivery day.

How do we judge a block of granite before we cut it?

We look at three things: grain consistency, hairline fissures, and how the lot matches the lots we already hold. A block with a drifting grain pattern will polish unevenly, and a hairline you can barely see dry will open under a polishing head. Blocks that fail either check go back.

Because granite is natural stone, the same commercial color varies lot to lot. For multi-piece monuments we cut every visible panel from one lot, matched under the same light in the shop — that is why a monument of ours reads as one stone rather than a patchwork.

Why do we sandblast engravings instead of laser-etching them?

A sandblasted letter is cut into the stone through a hand-trimmed rubber stencil, with real depth. A laser mark on granite is a surface change of a fraction of a millimeter. In full sun and rain the shallow mark grays out; the cut letter keeps its shadow line and stays readable for decades.

Every inscription leaves the shop after a paper proof is approved. A wrong date caught on the proof costs nothing; the same mistake found in stone costs a panel.

What makes a columbarium joint last?

Panels are set on stainless steel pins with structural adhesive, then the joint is sealed. Steel that can rust will stain the stone and eventually crack the joint from inside — we have repaired other shops’ monuments where exactly that happened.

The sealant is the maintenance item nobody mentions at sale time: it protects the joint from water, and water is what moves panels in freeze and heat cycles. Our own crew seals every joint at installation, which is one reason we install ourselves instead of shipping to a third party.

Why does the foundation matter more than the monument?

A perfect monument on a poor foundation fails in a few years: it tips, joints open, and doors stop seating. We supply the load data and foundation drawing for every unit, and our crew checks the pad is level and cured before a single panel comes off the truck.

If a pad is not right on installation day, we say so and come back — setting stone on a bad base to keep a schedule is a repair invoice with a delay attached.

What do we mean by manufacturer-direct?

The person who quotes your monument can walk onto the shop floor and see it being cut. There is no broker between the price and the work, no re-badged import, and no subcontracted install crew. Cutting, polishing, engraving, freight, and setting are all our own steps.

That is also what the lifetime structural warranty rests on: we can stand behind every joint because we made every joint.

What do we tell buyers to ask any supplier — including us?

Ask who actually cuts the stone, and where. Ask whether engraving is sandblasted or surface-lasered. Ask what the anchoring pins are made of. Ask whether installation is the seller’s own crew or a subcontractor, and who returns if a joint opens in year five.

A supplier who does the work answers those in a sentence each. A reseller has to go find out. That difference is most of what you are paying for either way — so it is worth knowing before you sign.

Get Started

Talk to a monument specialist

Tell us the cemetery location and the service you need. We'll provide a clear quote.

Call (267) 449-0895

Email [email protected]

Get a Free Quote

Tell us the cemetery location and what service you need — we'll provide a clear quote.

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Our Family of Brands

Get More Products from H Memorial Group

Monument Service Group is proud to be part of H Memorial Group. Explore our sister brands for custom bronze plaques, granite headstones and custom memorial stone.

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